GB Hospitality is a commercial, marketing and business consultancy based in Cheshire, that has the vision for innovative brand building, commercial and marketing solutions with the pragmatism of market urgency. We specialise in creating first class brand, commercial, and marketing strategies that deliver results for the hotel, hospitality, tourism and service sectors - one of the most competitively tough, low margin and commercially driven sectors.

Our success is demonstrated by growth in our clients' businesses and assets. We achieve this by being as passionate about your results as you, and sharing your vision for your assets.

Our clients turn to us because we listen to them, we understand the opportunities and challenges they face as we've been there, and done it. We speak their language and through straight talking, and strategic thinking we provide cost-effective 'off-the-peg' or made to measure solutions.


Whether a company is evolving or new to the sector, we work with owners and businesses to help crystallize purpose, voice, look, feel and personality, in short the complete brand world. We help though clear brand positioning to ensure that the brand creates enduring relationships and emotional connections with its customers coupled with a sustainable brand programme.


Working with owner and management teams, we identify commercial edge, generate ideas and then turn them into packages that attract customers to buy. Design, planning and leading the commercial functions across the whole business including segmentation, targeting and positioning, sales and marketing activity, CRM programmes and online brand reputation.


GB Hospitality provides an objective and independent view of your business, brand and marketing requirements. We achieve results through a strategic approach to tailored consultancy projects, project management, one-to-one mentoring and coaching. As well as driving commercial culture within an organisation, we work remotely or as a part of an in-house team.


As a small team, we like to work with all our clients on a first name basis, we see ourselves as a part of your team. We are lucky enough to have developed some fabulous and well-loved brands. Below are just a few of our favourite clients.

Laura Ashley Hospitality

Direction. Creation of the brand world for the hospitality division of Laura Ashley. Creation of the brand templates for Hotels, Tea Rooms and Resort Models. Brand and Marketing direction for all new openings. Ongoing consultancy services.

Birchwood Park

Consultancy services to one of the North West's leading business parks. Services include: Brand Refinement. Brand Reputation. Employee Engagement. Commercial. Marketing. Digital. Social. Ongoing consultancy services.

Hard Days Night Hotel

Consultancy services to the World's only Beatles inspired luxury hotel owned and operated by Millennium Hotels and Resorts. Services include standalone strategies for brand refinement, brand reputation, marketing and PR.

DV8 Designs

Consultancy services for DV8 Design & Architectural Practice, specialising in the Hospitality sector. Including brand strategy, marketing & communications: Digital. Brand Reputation. Awards. Thought leadership. PR.

Leasowe Castle

Consultancy services for this independently owned four star venue. Services included complete re-brand and brand development programme. Current support continues with brand reputation management, commercial and marketing support.


Consultancy & brand support to The Professional Golfer's Association, a global organisation with 7.5k members, operating in 70 countries +. Current support includes brand refinement programme, marketing & idea generation.




GB Travels: Vienna

Well, Vienna! What can we say? A city famous for it’s culture, sights and architecture, we had the most amazing time there, and it definitely did not disappoint!

We’ll start at the Christmas Markets, of which Austria is particularly well known for. Salzburg was even named top European Christmas Market by the Times this year. Vienna also made the top ten (although placing rather respectively in 10th place, we think it should be on everyone’s bucket list). To get there we recommend the tram system which was amazing, and like so many countries in Europe, very reliable and easy to navigate.

Vienna’s Christmas Market

Whilst there we were lucky to sample the world famous chocolate torte at Hotel Sacher, the only place where 100% authentic ‘Sachertorte’ is available, and is served complete with its own chocolate trademark. The desert was created by pastry chef Franz Sache in 1832 and is now known across the World as a ‘gastronomic symbol of Austria’. You can find out more about the history of this wonderful desert here.

The World famous ‘SacheTort’

If it’s culture you’re after, we would recommend the House of Music, which is a must visit for an introduction to opera and waltz. Vienna’s first museum of sound and music, Haus Der Musik is filled with history of some of the World’s greatest composers but is also extremely interactive, which is great for children. We enjoyed one of the live concerts which was captivating, and we would highly recommend.

Lastly, we would recommend Vienna’s best known market, the Saturday flea market in Naschmarkt, where you can enjoy wandering round 120 market stalls and restaurants.

Vienna is a beautiful city, with culture in abundance, and we would really recommend adding it to your city break bucket list. Whatever time of year you choose, we’re sure you can’t go wrong, with beautiful architecture (did we mention the incredible palaces?!) everywhere you look and plenty to do – from food and drink to music and shopping, it’s a winner all round!

Gaynor Black

Founder | Director


Founder Gaynor Black has enjoyed over 25 years working in senior roles within the sales, marketing , brand and commercial functions within the hotel and hospitality industry, assisting companies in driving bottom line by highly creative and memorable sales & marketing initiatives. Gaynor is proud to be on the board of Hospitality Action North – The industry’s benevolent charity for those in the industry suffering a crisis, follow the good work here >

Follow the team


Check out our friends and trusted partners


Follow the teamm


Check out our friends and trusted partners