Our clients say the nicest things

"It is quite clear that Gaynor injects expertise enthusiasm and ability with every beat of her heart. The extraordinary, flexible, competent, thoughtful and motivated thrust Gaynor delivers is a breath of fresh air and is real oxygen to founders, entrepreneurs, shareholders alike. Having been introduced to Gaynor I would have her on my team any day and every day."
David Orr: Co-Founder and Former CEO of Mint Hotel

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"Gaynor Black is as good as I have ever come across throughout my career, the consideration given to employee engagement and the approach to brand opportunities are a breath of fresh air. Gaynor is a true commerically aware marketeer who actually takes time to really understand the brand, product and people and offers great value for money. If you are rebranding, opening a business or in need of commercial marketing support, you will do no better then having Gaynor on your team."
Graeme Nesbitt: The Mere Golf Resort & Spa - General Manager

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“Gaynor was a highly creative and strategic brand expert who strategically developed a hugely successful brand campaign. She has the ability to cut through a very crowded market place and produce creative campaigns whilst understanding the need to improve internal communications so that the operations team are engaged to deliver exceptional customer experiences. Gaynor’s expertise in online and offline disciplines , and commercial astuteness is a rare find , combined with delivering eloquent and passionate presentations , she is exceptional in galvanising change."
Nic Oldham: Commercial Director, QHotels.

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“Gaynor is a very commercially savvy marketeer who demonstrates a very firm grasp on understanding the financial returns associated with marketing investments .She is focused, driven and results orientated. A true strategic professional who will "roll up her sleeves" when needed."
Paul Demody: CEO (Rtd) De Vere Hotels.

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"GB Marketing and in particular Gaynor have helped Peckforton Castle by project managing the new development of our website and brand standards. Without Gaynor and her professional helpers we would not have been able to gain such fantastic results from the projects. We cannot recommend her highly enough and she fits right in with the team leading, motivating and excelling all to do a great job. Thanks Gaynor."
Jessica Johnson Peckforton Castle

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"Gaynor led a customer experience programme for a national chain of jewellers. Her preparation, execution and evaluation were all phenomenal. It was a pleasure working with her on this programme which we will continue to develop with the client to ensure our recommendations are implemented. Gaynor is an insightful and challenging branding expert. Her ability to analyse a situation and eloquently deliver her recommendations are second to none."
Rob Galkoff The Business Consultants

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"Being a new company Gaynor has given us guidance and support that we sorely needed to move our business forward. She has created an exceptional overall marketing strategy that looks at every aspect of our business, positioning us strongly for the future at the forefront of our industry. She brings a fresh creative approach to everything she does which is backed by sound financial principles. She inspires and challenges us in equal measures and we are thoroughly enjoying working with her. We couldn't possibly recommend her services highly enough. The highest compliment in our eyes we could pay Gaynor is that she works tirelessly and cares as much about the success of our business as if it were her own, you can't ask for more than that!"
Sara & Tony Williams Marry Me Films.

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"Under Gaynor's direction, QHotels has emerged as a widely recognised brand with a strong image - particularly in the UK meetings and conference market, in which it has claimed the title of BDRC 'Most Improved Brand' twice in 3 years, the only brand ever to achieve this. From the perspective of an outsider looking in who has worked with Gaynor at both De Vere and QHotels, she is a highly accomplished marketer who also shows an acute interest and understanding of how operational delivery impacts brand performance."
Matt Costin - Director, Hotels & Hospitality, BDRC.

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"When we embarked on the mission to transform Formby Hall Golf Club into a major Resort and Spa we needed the best quality specialists to facilitate the process. Gaynor has proved to be an inspired appointment as she has taken all aspects of our marketing and publicity to an extremely high quality level. Her commitment to our cause, coupled with her knowledge and understanding of the leisure industry, has proved to be invaluable in all aspects of the change process."
Ian Jones - Group Chairman Maghull Group Investments/Developments/Construction

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"Thank you for your work to date. It has been a fantastic professional piece of work, added great value to our business and been a perfect example of a planned professional approach with great communication. You have exceeded high expectations."
Peter Manby - CEO Crown Golf

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"It was refreshing to work with a brand manager who interpreted customer insight and translated the findings to the hotel management teams, enabling them to deliver great customer experiences, resulting in increased customer loyalty."
Carl Leaver: Chief Executive, De Vere Group

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"It was a pleasure working with a true professional whose passion for the brand and clear brief resulted in a highly sucessful launch of a new magazine. She gave us amazing insight into the brand that allowed us to produce an outstanding editorial product. The magazine that we created under Gaynor’s guidance was enormously popular with guests, achieving a readership figure twice the norm in contract publishing. Has also been shortlisted for Launch of the Year at the magazine Oscars, the APA awards. We have all learnt a great deal working for Gaynor and it has been a complete and utter pleasure for us all here at Publicis Blueprint."
Jason Frost - CEO, Publicis Blueprint

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