GB Hospitality is a strategic brand, business and marketing consultancy that works closely with owners, founders and leadership teams to strengthen commercial performance. We take the time to understand how a business truly operates, its culture, its challenges and its opportunities, so we can provide clear direction and practical solutions that drive results.

Our work spans brand strategy, business consultation and marketing activation. We embed ourselves into the organisation, working alongside internal teams to refine positioning, shape strategy and support the decisions that influence long‑term value. Our approach is direct, commercially focused and built around the specific needs of each client.

We support businesses through single project assignments designed to address defined issues, as well as retained brand, marketing and commercial support that provides independent oversight and assurance of asset performance. For organisations seeking senior strategic input, our Managing Director, Gaynor, is also available for non‑executive directorship and advisory roles.


Whether you are building foundations, entering a new phase or looking to accelerate growth, we help you clarify direction, strengthen your brand and activate ideas that move the business forward.

TeamGB

Gaynor Black
Managing Director

Gaynor brings over 30 years of senior leadership experience across marketing, brand and commercial functions within the luxury hospitality, lifestyle and property sectors. She has built the business on one clear focus: driving sustained business growth for clients by shaping brands from the inside out.

A strategic thinker with a challenger mindset, Gaynor is known for cutting through complexity, unlocking opportunity, and bringing clarity and commercial focus to ambitious businesses. She is a trusted advisor, big-picture thinker and a deep well of industry knowledge.

Alongside her commercial work, Gaynor is a proud Board Member of Hospitality Action North, the industry’s benevolent charity supporting hospitality professionals facing crisis, and a Trustee of La Salle Hospitality Education Charity. This inspiring initiative is dedicated to transforming lives across the Liverpool City region through food, hospitality and community-led education, creating meaningful pathways for young people and families.

Lianne Dempsey
Client Services Director

Lianne Dempsey is Client Services Director at GB Hospitality, leading client relationships and ensuring strategy is translated into clear, commercially effective delivery.

With more than 15 years of experience across brand development, communications, events and marketing, Lianne works closely with owners, founders and leadership teams to understand their goals, identify opportunities and create practical plans that deliver measurable results. Her strength lies in building trusted partnerships, bringing clarity to complex challenges, and keeping momentum focused on growth.

Lianne has supported clients across hospitality, property, nuclear and engineering sectors, helping businesses strengthen their market presence, sharpen messaging and improve commercial performance. She combines strategic thinking with a hands-on approach, ensuring ideas are not only well considered, but effectively executed.

Known for her personable style, strong client relationships and solutions-led mindset, Lianne plays a key role in helping clients feel supported, confident and positioned for long-term success.

Hannah Parsons
Marketing Manager

With over a decade of marketing experience, Hannah brings specialist expertise across the hospitality and lifestyle sectors, having worked with multinational hotel groups as well as SMEs across a wide range of industries.

She is focused on delivering creative, commercially driven brand and campaign strategies that achieve standout and measurable impact. Known for her strong narrative development skills, she has a proven ability to translate insight into clear, compelling communication that strengthens brand connection and drives results.

Based in the North West, Hannah supports clients across the region and remains closely aligned with market developments in Liverpool, Cheshire, Manchester and surrounding areas.